Frequently Asked Questions
Product & Usage
Q: How does the Alvra wristband wake me up?
Q: How does the Alvra wristband wake me up?
A: It uses gentle yet effective vibrations on your wrist. This ensures you wake up calmly and naturally—without loud noises or screens.
Q: Will it wake heavy sleepers?
Q: Will it wake heavy sleepers?
A: Yes. Alvra has been tested by deep sleepers, and the vibrations are strong enough to wake you reliably.
Q: Can I use it without my phone?
Q: Can I use it without my phone?
A: Absolutely. Once set, the wristband works independently—you don’t need your phone in bed.
Q: Is it comfortable to wear all night?
Q: Is it comfortable to wear all night?
A: Yes. The strap is soft, lightweight, and adjustable so you’ll barely notice it.
Frequently Asked Questions
Battery & Charging
Q: How long does the battery last?
Q: How long does the battery last?
A: One full charge (about 1 hour) lasts up to 14+ days.
Q: How do I charge it?
Q: How do I charge it?
A: Simply detach the module and plug the built-in USB connector into any USB port.
Frequently Asked Questions
Shipping & Returns
Q: Do you ship internationally?
Q: Do you ship internationally?
A: Yes. We ship worldwide with tracked delivery.
Q: How long will my order take to arrive?
Q: How long will my order take to arrive?
A: Typically 4–6 days in Europe and 4–7 days for the US, Canada, and Australia.
Q: What if the product doesn’t work for me?
Q: What if the product doesn’t work for me?
A: You’re covered by our 100-night risk-free trial. If you’re not satisfied, you can return it for a full refund.
Frequently Asked Questions
Warranty & Support
Q: Does Alvra come with a warranty?
Q: Does Alvra come with a warranty?
A: Yes. Every product is backed by a 2-year warranty.
Q: How do I contact support?
Q: How do I contact support?
A: Email us anytime at support@heyalvra.com. Our team will reply within 24 hours on business days.