Shipping & Delivery

At Alvra, we aim to provide the best possible shipping options, no matter where you live. We deliver worldwide with reliable partners to ensure fast delivery and excellent service.

Order Processing

Once your order is placed, it is carefully checked in our warehouse. Each wristband is inspected and, if necessary, pre-charged so it’s ready to use right out of the box. Processing takes 1–3 business days.

Delivery & Tracking

As soon as your package is shipped, you’ll receive a Track & Trace code to follow your order. Our shipping partners typically deliver within:

Netherlands, Belgium, Germany: 4–6 business days

Rest of Europe, USA, Canada, Australia: 4–7 business days

⏱ Please note: Delivery times may vary during peak seasons (New Year, Black Friday, Valentine’s Day) or due to customs delays.

Shipping Costs

We offer Express Shipping with Track & Trace:

Netherlands: $4.95

Belgium: $4.95

Germany: $4.95

Rest of Europe: $4.95

Order Changes & Cancellations

Need to change or cancel your order? Contact us immediately at support@heyalvra.com. We’ll do our best to help, but please note that packing and processing begin quickly after an order is received.

Contact

If your package hasn’t arrived within the expected timeframe, or if you have any questions, please reach out:
support@heyalvra.com
Our customer service is available Monday–Friday, 8:00 AM – 5:30 PM (CET), with an average response time of 24 hours.